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Increased Productivity
Boost your support team's efficiency with AI-powered tools that generate response suggestions, automatically categorize customer inquiries, and extract important insights from customer conversations.
Get a complete overview of each customer, their requests, and all interactions. With our comprehensive 360-degree view, you have all important information at a glance - from customer history to previous tickets to personal preferences.
Flexibly assign tickets to individual support staff or entire teams based on expertise, workload, or customer segment. Our intelligent assignment system considers factors such as availability and language skills.
360° Customer View for Premium Support
Get a comprehensive overview of each customer, their requests, and all interactions. With our 360-degree view, you have all important information at a glance - from customer history to previous tickets to personal preferences.
Powerful Ticket Management
Our intuitive ticket system revolutionizes the processing of customer inquiries through a clear, central platform. It combines advanced technology with user-friendly design to optimize and accelerate support processes. Effortlessly keep track of all incoming inquiries and their processing status.
AI-assisted Workflow Optimization
Optimize your customer service with AI. Our tools automate routine tasks and analyze customer inquiries so your team can focus on providing excellent support.
- • Direct Access to Response Templates
- • Rephrase Replies with AI
- • AI Summaries
- • Notes for Internal Communication
- • AI Copilot
- • Semantic Ticket Search
Create Custom Filters
Develop highly specialized filter criteria tailored exactly to your support processes. From simple status filters to complex, multi-layered conditions - you have complete freedom to create the perfect view.
Powerful Ticket Search
Use our advanced search function to find exactly the tickets you need in seconds. The intelligent full-text search not only examines subject lines but the entire communication history and all attached documents.
Knowledge Base Integration
Unlock the full potential of your knowledge base through seamless integration directly into your support workflow. While working on a ticket, the system automatically analyzes the content and suggests relevant articles and solutions from your knowledge base.
All Support Channels in One Place
Unite all communication channels in an intuitive platform. Our omnichannel solution ensures a seamless support experience, regardless of how customers make contact.
- • Email Support
- • Live Chat
- • Social Media
- • Phone Support
- • In-App Messages
- • Contact Forms
Start a Support Revolution
Transform your customer service today with our revolutionary AI-powered support system. Our platform combines advanced technology with user-friendly design to give your support team the most powerful tools available. Sign up now for our 30-day free trial. No credit card required, no hidden costs - test all premium features without limitations.
