Self-service: customer satisfaction around the clock
How a good help center helps customers faster and takes load off your support team, with tips on structure, content and AI-powered search.
Help center
Answer questions before they become tickets
Publish a searchable knowledge base on your own domain and inside the widget. Every article also trains your AI chatbot.
- Free plan, no credit card
- One snippet to install
- Built in Germany, GDPR-compliant
Self-service your customers will use
A searchable knowledge base lets customers find answers on their own, which means fewer tickets for your team.
- Structured articles and tutorials
- Editor with images, videos and code snippets
- Available on the web and in the widget
Everything a modern help center needs
Built for your readers and for the team that writes.
- Rich editor
- AI search
- Multilingual
- Works on every device
- Custom design
- Article feedback
- SEO
- Analytics
AI that makes your knowledge base smarter
AI suggests topics from your support tickets, helps write articles and understands questions in natural language. A gap analysis shows which documentation is still missing.
What you get
Fewer tickets
Customers solve common problems on their own.
Available around the clock
Answers are there any time, without extra staff.
Faster answers
Users find solutions in minutes instead of waiting for a reply.
Works together with
Your users are already talking. Start listening today.
Set up the widget in minutes and keep the free plan as long as you like.
- Free plan, no credit card
- 14-day trial on paid plans
- Cancel anytime