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All-in-one customer communication platform
Why your team will love
releasebird
AI-Powered Customer Support
Modern Help Center and Knowledge Base
Professional Release Notes
Transparent Roadmap
We facilitate the communication about your product
Analytics
Analyse your user feedback, ideas or engagement in your releases.
Private and Public Roadmap
Let your customers know what to expect from your product in the future. Roadmaps allow a glimpse into the future and increase customer anticipation.
User Feedback and Engagement.
Your customers are your most important source when it comes to requirements and ideas. Therefore, actively involve them in this process.
Release Notes
Publish your features or bugfixes on your own release note portal or directly in your app via embedded widget.
Internal communication
Sharpen the product vision within your team and communicate new features via popular tools like Slack, within your company
Help desk software that'll win your customers over
Get the best tools for your customer service teams and make your customers happy. LiveAgent is one of the best help desk solutions available on the market, thanks to its easy ticket management.
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Build better products
The difference between a good product and a great product is listening to your customers and implementing their requirements in the product in a timely manner.
Get Feedback
Releasebird allows you to stay in touch with your customers at all times. Directly from your product, customers can submit feature requests and bugs or ask for help. This feedback gives you important information about how customers use your product. What are you waiting for? Integrate releasebird directly into your product now.
Collect and Prioritize Ideas
Leverage the collective intelligence of your customer base. With our idea management solution, users can suggest new features, evaluate existing ideas, and discuss together. Your product team gains valuable insights into users' actual needs and can set development priorities based on data. The transparent system shows the status of each idea and automatically keeps users updated on progress.
Reduce support requests and improve customer satisfaction
Many problems can be solved even before a support request is submitted. With the help of machine learning and AI, we are able to answer many support requests with the knowledge base before they are sent. When a support request does occur, it is more structured and provides more information than a typical request via a chat-only system.
- Bug Tracking
- Feature Requests
- Knowledge Base
- Roadmap
- Release Notes
- In-App Chat
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account today.
We believe that your tools should grow with your product. That's why in the free version we already offer you a wide range of features that can help you grow your product for a long time. If your requirements increase, we will not leave you out in the cold and offer you suitable packages at reasonable prices.
Now is the time. Improve your product with a powerful in-app feedback, communication and survey tool. Track bugs or unexpected behaviour before it affects your customers. Take the control and start with releasebird.
Frequently Asked Questions
What is Releasebird?
Releasebird is an all-in-one customer communication and product management platform designed for SaaS companies and product teams. It combines customer feedback collection, feature request voting, public product roadmaps, release notes, a help center with knowledge base, and an AI-powered customer support chatbot in a single, integrated tool. Releasebird is GDPR compliant and made in Europe.
What are the main features of Releasebird?
Releasebird offers six core modules: (1) Customer Feedback — collect and analyze user feedback with customizable widgets, (2) Ideas Portal — let users submit and vote on feature requests, (3) Product Roadmap — share public or private roadmaps with your users, (4) Release Notes — publish professional changelogs and product updates, (5) Help Center — build a self-service knowledge base, and (6) AI Support — an AI chatbot powered by your knowledge base that answers customer questions instantly.
How does Releasebird compare to Canny, UserVoice, or Productboard?
Unlike Canny, UserVoice, or Productboard, which focus on a single aspect of product management, Releasebird combines feedback collection, feature voting, roadmaps, release notes, help center, and AI support into one platform. This eliminates the need for multiple tools, reduces costs, and keeps all product communication in one place. Releasebird starts with a free plan, making it accessible for startups and growing teams.
Is Releasebird free?
Yes, Releasebird offers a free plan that includes core features for small teams. Paid plans start at 29 EUR per month and scale up to 249 EUR per month for larger businesses, with features like AI support, custom branding, and priority support. All plans include a 30-day free trial with no credit card required.
Who is Releasebird for?
Releasebird is built for SaaS companies, product managers, customer success teams, and software startups who want to improve their product communication. It helps teams collect user feedback, prioritize features based on customer demand, communicate product updates through release notes, and reduce support requests with a knowledge base and AI chatbot.