Basic
For trying Releasebird on a side project
$0forever
No credit card required
Start for freeIncludes:
- 1 team member, 1 project
- Shared inbox and widget
- Visual bug reporting
- Release notes and email channel
Free forever plan, AI billed by usage
Support, feedback and release notes in one widget.
Releasebird gives product teams live chat with an AI assistant, feature voting, a public roadmap, release notes and a help center, all inside your app.
- Free plan, no credit card
- One snippet to install
- Built in Germany, GDPR-compliant
Free forever planInbox, widget, bug reports and release notes at no cost.
Up to 25 seats for $39Flat team pricing on Premium instead of per-agent fees.
AI billed by usageThe AI chatbot is available from Professional. You only pay for the tokens it uses.
Made in GermanyGDPR-compliant software from buildnext GmbH.
One loop instead of six tools
Most teams stitch together a chat tool, a feedback board, a roadmap and a changelog. Releasebird connects them, so nothing your users say gets lost on the way to a release.
- 01
Listen
Chat, bug reports and feedback land in one shared inbox. The AI bot answers routine questions from your help center.
- 02
Prioritize
Requests become ideas your users can vote on. You see what's wanted, by whom and how often.
- 03
Plan
Move ideas onto a public roadmap so customers know what's coming and stop asking.
- 04
Announce
Publish release notes in the widget and by email. Everyone who voted hears it's live.
Everything your users need, one launcher away
Six products that share one widget, one user profile and one dashboard.
Answer faster with a shared inbox and an AI copilot
Conversations from the widget, email, WhatsApp, Instagram and Messenger arrive in one place. The AI bot resolves routine questions, and your team gets summaries and reply suggestions for the rest.
- Shared, team and custom inboxes with filters
- AI chatbot trained on your help center
- AI summaries and reply rewriting
All-in-one features. Without the all-in-one bill.
Typical in-app support suites have no free plan, put their team plan at around $179 a month and charge for every AI-resolved conversation. Releasebird keeps plan pricing flat and bills AI by the tokens it actually uses.
| Feature | Releasebird | Typical suite |
|---|---|---|
| Free plan | Yes, forever | No, 7-day trial |
| Paid plans from | $19 per month | $35 per month |
| Roadmap, help center and AI bot | $39 per month (Premium) + AI tokens | $179 per month (Team) |
| AI answers | Pay per token used | $0.29 per resolution |
| Trial of paid plans | 14 days | 7 days |
Monthly billing. Comparison values are public list prices of a leading in-app support suite, October 2026.
Live in your app with one snippet
Add the JavaScript SDK to any web app. Chat, feedback, ideas, the roadmap and release notes appear in one launcher your users already know how to use.
// Show the Releasebird widget in your app
import Rbird from 'releasebird-javascript-sdk';
Rbird.initialize('YOUR_API_KEY');- Works with React, Vue, Angular or plain HTML
- Match the widget to your brand colors
- Identify users to see who said what
European software for your users' data
Releasebird is built by buildnext GmbH in Germany. Support conversations and feedback often contain personal data, so GDPR compliance is part of the product, not an add-on.
- Developed and supported in Germany
- GDPR-compliant by design
- Pay by invoice on Enterprise
Simple pricing that grows with you
Start free. Pick a paid plan when you need more seats, channels or AI. Every paid plan comes with a 14-day trial.
Professional
For small teams talking to their first customers
$15per month
Billed yearly
Start 14-day trialEverything in Basic, plus:
- 5 team members, 2 projects
- AI chatbot with multiple sources
- Feature requests and public roadmap
- WhatsApp, Instagram and Messenger
Premium
For product teams running the full loop
$30per month
Billed yearly
Start 14-day trialEverything in Professional, plus:
- 25 team members, 10 projects
- Help center and knowledge base
- AI summaries, rewrite and tools
- Reports
Enterprise
For organizations with custom requirements
$79per month
Billed yearly
Start 14-day trialEverything in Premium, plus:
- Unlimited members and projects
- Custom domain and API access
- Remove Releasebird branding
- Pay by invoice, SLA, priority support
Questions teams ask before switching
Can't find your answer? Talk to us
Is there really a free plan?
Yes. Basic is free forever for one team member and one project. It includes the shared inbox, the widget, visual bug reporting, the email channel and release notes. Upgrade when you need more seats or features.
How is Releasebird different from other in-app support suites?
Most suites cover in-app support, bug reports, a roadmap and release notes. Releasebird adds a free plan, flat team pricing with 25 seats for $39 a month on Premium, and an AI chatbot billed by the tokens it uses instead of per resolution.
Can I switch from my current support or feedback tool?
Yes. Install the Releasebird widget next to your current tool, move your help center articles and ideas over, then remove the old snippet when you're ready. Contact us if you'd like help importing your data.
Which tech stacks does the widget support?
The JavaScript SDK runs in any web app, whether it's built with React, Vue, Angular or plain HTML. You install it with one package and one line of code.
How does Releasebird handle personal data?
Releasebird is developed by buildnext GmbH in Germany and processes data in line with the GDPR. You'll find all details in our privacy policy.
Can I change plans later?
Yes. You can upgrade, downgrade or switch between monthly and yearly billing at any time, without switching fees.
Your users are already talking. Start listening today.
Set up the widget in minutes and keep the free plan as long as you like.
- Free plan, no credit card
- 14-day trial on paid plans
- Cancel anytime