Why teams choose Releasebird
In-app support suites put chat, bug reports, a roadmap and release notes into your app. The difference is what you pay for them and how much of it you actually need.
- Free plan, no credit card
- 14-day trial on paid plans
- Cancel anytime
The short version
Free to start
Releasebird has a free forever plan. Typical suites offer a short trial and start at around $35 a month.
AI billed by usage
Releasebird's AI chatbot is available from Professional and billed by the tokens it uses. Typical suites bill around $0.29 for every AI-resolved conversation.
Full loop for $39
Roadmap, help center and the AI chatbot for up to 25 teammates on Premium, AI billed per token. Comparable team plans elsewhere cost around $179 a month.
What a typical team pays per month
Monthly billing, list prices. AI usage is billed on top and depends on volume.
| Feature | Releasebird | Typical suite |
|---|---|---|
| Solo founder, chat and bug reports | $0 (Basic) | $35 (Starter) |
| Team of 5 with roadmap and AI bot | $19 (Professional) | $179 (Team) |
| Team of 25 with help center | $39 (Premium) | $179 (Team) |
| 1,000 AI-resolved conversations | Billed per token | +$290 |
Feature by feature
| Feature | Releasebird | Typical suite |
|---|---|---|
| Free plan | Yes | No |
| Shared inbox and live chat | All plans | All plans |
| Visual bug reporting | All plans | All plans |
| AI chatbot | From $19, billed per token | All plans, $0.29 per resolution |
| Feature requests and voting | From $19 | From $179 |
| Public roadmap | From $19 | From $179 |
| WhatsApp, Instagram, Messenger | From $19 | From $179 |
| Help center | From $39 | From $179 |
| Session replay, surveys, product tours | Not available | From $179 |
| Team seats | 1, 5, 25 or unlimited | 1, then unlimited |
Which one fits your team
Choose Releasebird if
- You want to start free and grow into paid plans
- You need a roadmap, ideas and release notes without paying for an enterprise suite
- You want AI support costs that don't grow with every conversation
- You prefer software built in Germany
A larger suite may fit better if
- You need session replay, surveys or product tours
- You want AI agents that investigate code and open pull requests
- You require a SOC 2 Type II report today
Switching to Releasebird in three steps
- 01
Install the widget
Add the Releasebird SDK next to your current tool. Both can run in parallel while you test.
- 02
Move your content
Bring over help center articles and open feature requests. We can help with the import.
- 03
Switch over
Point users to the new widget and remove the old snippet when your team is ready.
Comparison values are public list prices of a leading in-app support suite, checked October 2026. Prices in USD with monthly billing.
Your users are already talking. Start listening today.
Set up the widget in minutes and keep the free plan as long as you like.
- Free plan, no credit card
- 14-day trial on paid plans
- Cancel anytime